We take your privacy seriously...
We are committed to protecting your privacy whenever you visit and use our website. Which is why you will see this symbol
on every page of our website where you have to input personal information, such as names, addresses and Credit Card details. All the pages displaying the padlock symbol are protected by todays top standard of 256bit encryption for your safety and privacy!
To see more information regarding our websites 256bit SSL technology, please scroll to the bottom of this page.
What information do you hold about me?
If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well. If you have placed an order with us or created an account with us, you will have given us your name and address details, we do not hold credit card information.
How is this information used?
If you send us an e-mail query, your details are not used for any other purpose other than answering your query. If you enter a competition, you are given the option of receiving our newsletter as well, if you choose not to receive this then you wont! Obviously, if you win a competition, we will contact you using the information you have given!
The first name and home town of competition winners are normally posted on our website - we shall seek your permission for this before any information is posted.
We send out regular (1 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply click unsubscribe in the email or Newsletter you receive- this will automatically stop any more newsletters being sent to you....
If you have subscribed to our newsletters, but you do not have an account with us, simply choose the Unsubscribe option on the email sent to you and follow the unsubscribe information given, or alternatively, please email our Web Team and ask to be removed. The Web Team can be contact here.
If you have placed an order with us, in addition to a confirmation e-mail , we shall send you an email informing you of the status of your order - or if the status has changed - for example, we shall tell you when your order has been dispatched.
If you open an Account with us and enter products into your cart, but later do not purchase these items, lanpartsdirect.com randomly selects a number of those Unsold Carts and will at times ask for your feedback as to what prevented you from purchasing from us. This is purely for research purposes only and allows us to taylor our service and website to your needs. We rely on customer feedback to increase our efforts to be the best online store. We hope you will help us in completing this.
Use Of Cookies
Cookies are small amounts of data sent to your web browser by a web server. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.
We may also be able to use a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - (it is the use of cookies that allows our website to greet you by name when you visit).
If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order.
We do not allow any advertiser or third party to place pop-ups, pop-unders or anything else that will enable them to use cookies on your computer.
Use of your Information
We do not exchange, sell or otherwise give away any of your personal information to any other companies or individuals - ever!
Who Else Will See Your Information?
For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are - Royal Mail and our Payment Processors. The information passed to these companies is used only for the purpose of completing your order - e.g. delivering your stuff!
What If I Have Questions About My Information?
If you have any further questions with regards to your privacy, when using our website, please contact us.